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Ordering

Do you offer discounts?

Don't we all love a cheeky discount?!. You can sign up to receive our fabulous emails here! Not only will you be the first in the know for all things Sage x Clare discounts and news, but you will also receive 10% off your first order!. Already signed

Ordering, payments etc...

We bet you can work your way around an online store with your eyes shut... but in case you need some more details, read on my friend... We accept Visa, Mastercard, PayPal and Afterpay. We don't offer lay-by however, we do accept Afterpay. Afterpay is

How do I cancel or change my order?

We are sorry to hear that you may not require your gorgeous Sage x Clare goodies!. Please email our fabulous team at [email protected] or via our contact form and we will try our best to pause your order before our wonderful warehouse team has pa

I haven't received my gift card!

Our gift cards are all delivered digitally via email. If you haven't received a gift card you're expecting please ensure you are checking through your junk/spam folder as they can sometimes accidentally land in there!. If you are unable to locate you

Can I reserve items for future purchase?

Unfortunately, we are unable to hold items for future purchase as our system does not allow reservations. We encourage you to purchase desired items as soon as possible, especially since once an item sells out, it may not be restocked. We recommend c

What should I do if I receive an incorrect item in my order?

We are so sorry if you receive an incorrect item in your order! If so, can you please lodge this for our team to assess here. If you are missing an item from your order, please make sure to double-check the packaging as items can occasionally be hidi

Why is my order taking longer than usual to be dispatched?

We understand your eagerness to receive your products! Please note that following sales or collection launches order dispatch may take a bit longer than usual. Rest assured, our small but mighty team is always working diligently to get all orders dis

Can I fast-track my order shipment for a special occasion?

We totally understand wanting to make sure your order arrives for your special occasion! The fastest way to receive your order is to select the express option at checkout. This will ensure that your order is prioritised and shipped via Express Post.