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What should I do if I receive an incorrect item in my order?Updated 15 days ago

We are so sorry if you receive an incorrect item in your order! If so, can you please lodge this for our team to assess here.

If you are missing an item from your order, please make sure to double-check the packaging as items can occasionally be hiding within it either in the wrapping or tucked inside another item.

We sincerely apologise if you are unable to locate the missing item, can you please lodge a review request here and our team will be in touch! x


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