Our friendly Customer Care Team are available 9:00am-4pm (local Melbourne, Australia time) Outside of these hours we have our helpful Ai Agent, Cee Cee, available to try and assist.

Contact our team here and we will be in touch via email during business hours - 9:00am-4pm (local Melbourne, Australia time)

Our friendly Customer Care Team are available via phone Monday- Friday from 9:00am-4pm (local Melbourne, Australia time)

Take me back to the Sage x Clare website

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If your order has been returned to us our fabulous team will reach out as soon as it arrives to advise on the next steps.&#xA0;If you can see that your parcel has been delivered and you have not heard from us, please reach out to our Customer Care Team at <a href="mailto:gday@sageandclare.com">gday@sageandclare.com</a>, via our live chat or our <a href="https://sage-and-clare-pq8vivmtmle.gorgias.help/en-GB/contact">contact form</a> x

If your order has been returned to us our fabulous team will reach out as soon as it arrives to advise on the next steps. If you can see that your parcel has been delivered and you have not heard from us, please reach out to our Customer Care Team at

What happens if my order is returned to the sender?

Shipping and Returns

Do you offer discounts?

Ordering, payments etc...

How do I cancel or change my order?

I haven't received my gift card!

Ordering

What is your shipping policy?

What is your Return Policy?

What are your return exclusions?

How do I know if my order has been sent?

How do I change the shipping address after placing an order?

What if I discover a fault after the return window has closed?

How do I redeem my points?

I am having trouble logging in!

I can't find my loyalty voucher?

I left a review but didn't receive any points?

My voucher isn't working at checkout?

How do I earn birthday points?

Do loyalty points expire?

Can loyalty points be used on sale items?

Whole Lotta Lovers Loyalty

European Flax Bedding

Cotton Bedding

Bed Covers, Tufted Blankets and Velvet Throws

Jacquard Throws and Rib Knit Throws

Bedroom

Cushions and Inserts

Rug Care

Bean Bag Care

Wall Hangings

Lounge + Home

Towels, Hand Towels + Face Washers

Bath Mat Care

Cosmetic + Beauty Bags

Bath Robe Care

Bath

Resin Care

Apron Care

Tea Towels

Table Cloths + Napkins

Placemats + Coasters

Oven Mitts + Pot Holders

Dine + Kitchen

Care Guide

Apparel Sizing

Bedding Size Info

Bedcovers, Coverlets + Blanket Sizing

Sizing Info

Bed Builder

Styling

Styling Assistance

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Do you offer Wholesale or Trade accounts?

Stockists

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I can't find an item online - do you restock?

When is your next collection launching?

What happens if my order is returned to the sender?Updated 5 months ago