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We want to try and make things easy peasy lemon squeezy!. Change of mind returns:. It’s ok to change your mind. These things happen. We offer refunds (excluding any shipping costs) and gift cards on most full-price items if you decide your latest pur
The below items are NOT eligible for a return, exchange or refunds:
Once your gorgeous order has been dispatched or is ready for click and collect, we will reach out via email with the relevant information so you can track your goodies! If you have not received this email, or if there seems to be an issue with the tr
If you need to update your address prior to your goodies being shipped, simply contact us with the correct details. We will do our very best to update your address in our system before your items are sent. You can contact our Customer Care Team at gd
We understand that certain faults may not be apparent until the product is used. If you experience a defect after the standard return window has closed, please reach out to our fabulous Customer Care Team at [email protected] with your order numb
If your order has been returned to us our fabulous team will reach out as soon as it arrives to advise on the next steps. If you can see that your parcel has been delivered and you have not heard from us, please reach out to our Customer Care Team at